Events

YPF Hot Topic: The inside-out approach to customer service excellence

When:
August 27, 2015 @ 5:00 pm – 7:00 pm
2015-08-27T17:00:00-05:00
2015-08-27T19:00:00-05:00
Where:
Moraine Park Technical College (Room A112)
235 North National Avenue
Fond du Lac, WI 54935
USA
Cost:
FREE for YPF members. $10 general admission.

YPF Hot Topic events are the perfect way to add a little professional development to your day!

YPF HOT TOPIC: The inside-out approach to customer service excellence
Presented by: Jeff Stueber, Business Management Instructor @ MPTC

Registration: 5 p.m.

Program: 5:30 – 6:30 p.m. (Q&A to follow)

 

Yes, the customer is always right, but true customer service starts with you and your team. Join us as we dive into the the Fish! Philosophy – a model of excellence inspired by the unique experience of the Seattle fish market, specifically the energy and enthusiasm that each and every fishmonger puts into their work.

The FISH! Philosophy has helped millions of people worldwide bring more teamwork, enthusiasm and positive attitudes to their work, communities and life. Walk away from this event, with a simple, practical set off tools to help you foster a healthy and fun work culture, build stronger relationships, and fuel a passion and fulfillment in one’s work – all of which lead to extraordinary customer service!

Stay tuned for more information!

 

Click HERE to register or call the AC at (920) 921-9500.

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